Shipping Policy

At IGNITR, we're committed to getting your order to you quickly and safely.

Order Processing

Orders are typically processed within 1–3 business days. Once your order has shipped, you'll receive a confirmation email with tracking information.

Please note that processing times may be longer during holidays, product launches, or promotional periods.

Shipping

Shipping rates and estimated delivery times are calculated at checkout based on your location and selected shipping method.

Once a package has been handed over to the shipping carrier, delivery times are the responsibility of the carrier and may be affected by weather, holidays, or other unforeseen delays.

Damaged Orders

We take great care in packaging every order. However, if your package arrives damaged, please contact us within 7 days of delivery at drinkignitr@gmail.com.

To help us resolve the issue as quickly as possible, please include:

• Your order number
• Photos of the damaged product(s)
• Photos of the shipping box and packaging

We'll review your claim and work with you to find a fair solution, which may include a replacement or other appropriate resolution.

Returns & Refunds

Due to the nature of our products, all sales are final. We do not accept returns or exchanges for purchased products.

If your order was damaged during shipping or you received the wrong item, please contact us and we'll make it right.

If you have any questions about your order, don't hesitate to reach out—we're always happy to help.